Help and Support for the iPhone MMS Application http://forum.iphonemms.net/index.php Wed, 08 Sep 2010 14:15:56 +0000 Phorum 5.2.8 http://forum.iphonemms.net/read.php?1,1819,1819#msg-1819 http://forum.iphonemms.net/read.php?1,1819,1819#msg-1819
Therefore the support forums are now available for reference only, and are read only.

We would strongly suggest you look through the support forums first for the answers to any queries you may have, thereafter you should eMail support@iphonemms.net directly and we will endeavor to respond within 24 hours.

Thank you to all who participated in the forum community.]]> admin Announcements Fri, 26 Mar 2010 11:40:17 +0000 http://forum.iphonemms.net/read.php?12,1813,1813#msg-1813 http://forum.iphonemms.net/read.php?12,1813,1813#msg-1813
I've texted "MMS" to 1010 on three seperate occasions now & keep just get the inital SMS reply saying "We'll set up picture messaging now and let you know when it's ready" - then I hear nothing after that. I've also phoned O2 & CPW (Carphone Warehouse) on two or three occasions to try & resolve the issue. O2 pass me to CPW everytime, stating that they have none of my information because my contract's with CPW. Fair enough. CPW then confirm that MMS is enabled on my account. Great, but what now? I've tried sending an MMS or two from my girlfriends phone to mine to see if that 'kickstarts' things, but I receive nothing. Any ideas? :o(

(FWIW, it's an old O2 2G model that my girlfriend gave to me when she upgraded to the 3G. I'm on a sim-only O2 contract. My mobile number's in my profile).

Thanks in advance, Ben.]]> benraz69 Support Sat, 23 Jan 2010 14:53:49 +0000 http://forum.iphonemms.net/read.php?12,1807,1807#msg-1807 http://forum.iphonemms.net/read.php?12,1807,1807#msg-1807
However after I added credits and tried sending a MMS it didnt work and I received "Error 12 - Please contact support"

Any ideas?]]> mikel2k3 Support Sat, 26 Dec 2009 20:09:02 +0000 http://forum.iphonemms.net/read.php?12,1802,1802#msg-1802 http://forum.iphonemms.net/read.php?12,1802,1802#msg-1802
I am new to iPhone MMS, I have a iPhone 2G running OS 3.1.2.

I was able to receive an MMS no problem, so thought I would buy some credits to try sending a message.

However when I try to create a MMS I get as far as entering a number (via the contacts lookup) and then the app crashes and takes me back to the iPhone home page.

I have tried uninstalling the app and downloading + installing it again and it makes no difference.

Hope you can help
Kind Regads
Ryot]]> Ryot Support Sun, 24 Jan 2010 19:24:59 +0000 http://forum.iphonemms.net/read.php?1,1797,1797#msg-1797 http://forum.iphonemms.net/read.php?1,1797,1797#msg-1797
Please note that our service will only work for active O2 customers, should you move to another network you will no longer be able to use MMS on your iPhone 2G.

We regret that we will not be able to support any other networks going forward, and this service will remain O2 only indefinitely.

To those of you going to another network, thank you for your support of iPhone MMS.

Ross]]> Ross Announcements Tue, 10 Nov 2009 11:50:57 +0000 http://forum.iphonemms.net/read.php?1,1792,1792#msg-1792 http://forum.iphonemms.net/read.php?1,1792,1792#msg-1792
At present *no* site using PayPal for payment is able to process your payment.

http://developer.paypal-portal.com/t5/Live-Site-Status/Live-Site-945-2-Update-Instant-Payment-Notifications-IPN-is/ba-p/158035#A470

This is outwith our control and we hope PayPal will resolve this as soon as possible.

Any credit purchases made will be credited, although this will not be instant at present.]]> Ross Announcements Wed, 14 Oct 2009 22:37:33 +0000 http://forum.iphonemms.net/read.php?12,1786,1786#msg-1786 http://forum.iphonemms.net/read.php?12,1786,1786#msg-1786
I paid for 30 MMS's today via PayPal (£11) and normaly it works fine without a hitch but today it hasn't applied the 30 MMS credits to my MMS application.

I did notice that I had 3G turned off at the time. Could that have caused this problem?
3G is now turned on and I have turned off/on the phone but it still just says 'tap here to add message credit'

I shoud mention it's an iPhone 3G and has not had the OS 3.0 upgrade yet.

Obviously I can supply the PayPal transaction code to trace this.

Any help appreciated.
Thanks,
James.]]> reeeedish Support Mon, 07 Dec 2009 13:24:59 +0000 http://forum.iphonemms.net/read.php?12,1781,1781#msg-1781 http://forum.iphonemms.net/read.php?12,1781,1781#msg-1781 Scallylc Support Wed, 22 Jul 2009 08:11:12 +0000 http://forum.iphonemms.net/read.php?1,1775,1775#msg-1775 http://forum.iphonemms.net/read.php?1,1775,1775#msg-1775
Simply text MMS to 1010 free of charge from your O2 iPhone 2G.

When you receive an MMS message you'll get a 4 or 6 character PIN which can then be used in the MMS Photo Messaging application.]]> Ross Announcements Mon, 29 Jun 2009 12:43:24 +0000 http://forum.iphonemms.net/read.php?12,1774,1774#msg-1774 http://forum.iphonemms.net/read.php?12,1774,1774#msg-1774
But I have 70 odd credits left with your app and would like to be able to use them up but can't use the app as I no longer have a PIN from O2 and won't receive another as they send actual MMSs to my phone.

How can I get the app activated so I can use up the remainder of my photo credits?

Thanks

Russell]]> rhind Support Wed, 02 Dec 2009 10:24:35 +0000 http://forum.iphonemms.net/read.php?6,1771,1771#msg-1771 http://forum.iphonemms.net/read.php?6,1771,1771#msg-1771 TeleNav specifically for the iPhone 3G S and earlier iPhone models with the OS 3.0 software updates. The app is now available for download from the iTunes app store. Check it out at: http://www.telenav.com/products/tn/. Does anybody have this software yet with their iPhone? If yes, how do you like it?

[Full Disclosure: This was posted by TeleNav themselves, feel free to discuss how it compares with others and remember than anthonyy is a TeleNav employee]]]> anthonyy Off-Topic Tue, 23 Jun 2009 21:28:31 +0000 http://forum.iphonemms.net/read.php?12,1767,1767#msg-1767 http://forum.iphonemms.net/read.php?12,1767,1767#msg-1767 franatwest Support Sun, 21 Jun 2009 09:54:40 +0000 http://forum.iphonemms.net/read.php?12,1761,1761#msg-1761 http://forum.iphonemms.net/read.php?12,1761,1761#msg-1761
Can you say what the situation is here please,

Thanks]]> mikebore Support Thu, 18 Jun 2009 09:02:50 +0000 http://forum.iphonemms.net/read.php?12,1759,1759#msg-1759 http://forum.iphonemms.net/read.php?12,1759,1759#msg-1759 Sorry about the demise of your mms - will you refund unused credits?]]> peterd Support Wed, 17 Jun 2009 16:00:29 +0000 http://forum.iphonemms.net/read.php?12,1754,1754#msg-1754 http://forum.iphonemms.net/read.php?12,1754,1754#msg-1754 Ams1290 Support Tue, 16 Jun 2009 12:10:12 +0000 http://forum.iphonemms.net/read.php?12,1753,1753#msg-1753 http://forum.iphonemms.net/read.php?12,1753,1753#msg-1753
I was looking for help if possible.

As I said I've been using it regularly, but every now and again it will randomly lose memory of my login details and I have to re-enter them. Today I recieved an MMS no problem, and sent 2..then whilst sending the 3rd it stopped working, and then asked me to "Check my o2 PIN" when I reloaded the App.

My Number and PIN are definatley correct in the login page, but it won't work. I have also tried deleting and re-installing the App.

Anything else I can try? I keep getting the message saying to check I am entering the correct details. I read through the forum and have included me mobile number in my profile.

Thanks for any help.]]> DazzlerUK Support Sun, 14 Jun 2009 17:35:42 +0000 http://forum.iphonemms.net/read.php?12,1752,1752#msg-1752 http://forum.iphonemms.net/read.php?12,1752,1752#msg-1752
I was wondering if there is or there will be a way to import the media messages received on iPhone MMS to the new Messages app on the iPhone 3.0?

I have loads of nice messages that I would like to add to the sms threads.

Thanks]]> Von Twiglet Support Mon, 15 Jun 2009 14:36:43 +0000 http://forum.iphonemms.net/read.php?12,1750,1750#msg-1750 http://forum.iphonemms.net/read.php?12,1750,1750#msg-1750
I've been using the app for a while now and it's pretty good! nice work.

However, the other day my credits appeared as 6. I have only sent three picture messages since I bought the pack of ten. I remember my girlfriend was playing about on my iPhone when there was no network and other apps couldn't connect to the net. Everything went a bit sketchy and it said 'could not retrieve credits'. I am guessing she's sent a blank message to nothing or something has messed up.

Normally I wouldn't care but she's now trying to pin it on me saying i've been sending pictures to other girls and going all out paranoid.
So technically I have no way to prove I haven't, so my relationship is in shit.

I was wondering if the MMS' show up on my O2 bill, or if there's a seperate server where I can retrieve data from.
As you can imagine i'm pretty annoyed.

Please get back to me soon,

cheers]]> burgon Support Sat, 20 Jun 2009 23:23:42 +0000 http://forum.iphonemms.net/read.php?12,1749,1749#msg-1749 http://forum.iphonemms.net/read.php?12,1749,1749#msg-1749 How can i claim message credit back for this issue? so far i'm out of pocket by 2 messages.

Thanks
Sam]]> sd41 Support Sun, 07 Jun 2009 19:34:00 +0000 http://forum.iphonemms.net/read.php?1,1748,1748#msg-1748 http://forum.iphonemms.net/read.php?1,1748,1748#msg-1748 Service Announcement

Due to Maintainence by O2 the O2 MMSC (and therefore all MMS services to O2 users) will
be unavailable between around 1am and 3am in the early morning of Friday 5th June 2009.

During this time you will be unable to send MMS messages to other O2 users, messages which
are sent will be queued and sent after the outage but it is possible some messages will not be
delivered, for which credit will still be deducted.

You will also be unable to receive any MMS messages, this will affect ALL O2 mobile users
not just iPhone or iPhoneMMS users.

Please accept our apologies for any inconvenience this might cause.

iPhone MMS :)]]> Ross Announcements Thu, 04 Jun 2009 16:25:35 +0000 http://forum.iphonemms.net/read.php?12,1744,1744#msg-1744 http://forum.iphonemms.net/read.php?12,1744,1744#msg-1744
The app was working fine, I've sent and received loads of messages until yesterday. I was sent a message and didn't receive it. I didn't receive the text from o2. I've since been sent about 5 pics and have received none of them. I can still send pics tho. I have deleted the app and downloaded it again but this hasn't worked and I've rang o2 three times to try and sort it out but they seem to have no idea.

Can you help??

Thanks]]> laurariv Support Mon, 01 Jun 2009 22:30:44 +0000 http://forum.iphonemms.net/read.php?12,1737,1737#msg-1737 http://forum.iphonemms.net/read.php?12,1737,1737#msg-1737 Adpope Support Mon, 01 Jun 2009 21:48:14 +0000 http://forum.iphonemms.net/read.php?12,1736,1736#msg-1736 http://forum.iphonemms.net/read.php?12,1736,1736#msg-1736 ttdragon Support Mon, 01 Jun 2009 08:25:20 +0000 http://forum.iphonemms.net/read.php?12,1735,1735#msg-1735 http://forum.iphonemms.net/read.php?12,1735,1735#msg-1735 markhooper Support Mon, 01 Jun 2009 08:26:15 +0000 http://forum.iphonemms.net/read.php?12,1728,1728#msg-1728 http://forum.iphonemms.net/read.php?12,1728,1728#msg-1728

Thank you!]]> Dianne Support Mon, 25 May 2009 18:27:21 +0000 http://forum.iphonemms.net/read.php?12,1724,1724#msg-1724 http://forum.iphonemms.net/read.php?12,1724,1724#msg-1724 nrehtuos Support Tue, 26 May 2009 07:46:08 +0000 http://forum.iphonemms.net/read.php?12,1723,1723#msg-1723 http://forum.iphonemms.net/read.php?12,1723,1723#msg-1723 coldrain Support Mon, 01 Jun 2009 14:28:19 +0000 http://forum.iphonemms.net/read.php?12,1722,1722#msg-1722 http://forum.iphonemms.net/read.php?12,1722,1722#msg-1722
I then uninstalled mms, and reinstalled it, and still the same problem. anyone else having issues

also, will I have lost my credit by uninstalling the app, i had 9 messages worth!]]> Minikid Support Wed, 03 Jun 2009 09:29:32 +0000 http://forum.iphonemms.net/read.php?12,1721,1721#msg-1721 http://forum.iphonemms.net/read.php?12,1721,1721#msg-1721
As you may or may not know, Blackberries are designed to use a BIS server which requires a "blackberry" contract and paying extra to use.

All data traffic is supposed to go via the BIS. However if you put a pay-and-go sim card or one without a blackberry contract in a blackberry, GPRS and MMS become unusable because the traffic should go via BIS.

Solutions are around to get Opera Mini and other apps to route traffic via standard GPRS rather than BIS. However no solution is currently available to get MMS running.

A port of the the iPhone MMS software to blackberry would be ideal to solve this defecit, and drive more MMS sales to the iPhoneMMS service.

Is there any chance you are working on this / or could make the source code available?]]> was8v Support Fri, 22 May 2009 06:49:29 +0000 http://forum.iphonemms.net/read.php?12,1719,1719#msg-1719 http://forum.iphonemms.net/read.php?12,1719,1719#msg-1719
It hasn't always been like this. When I first set up MMS on our iPhones all was good. Didn't use for a couple of months, and next time found the log in password had changed. Password now updated, and MMS all working again except for the notification texts.

Any ideas?

Thanks

Mike]]> mikebore Support Thu, 21 May 2009 04:52:14 +0000